STRATEGIC COMMERCIAL MANUAL v1.0

6.1 Guerrilla PR Framework

PrincipleApplication
SpeedRapid response to breaking news and competitor events
SurpriseUnexpected angles that capture attention
LeverageUse third parties (media, analysts, advocates) to amplify
TimingAlign PR with strategic milestones and competitor vulnerabilities
AuthenticityGround messaging in real stories and results
PersistenceConsistent narrative reinforcement across channels
SOP-PR-001Guerrilla Public Relations Program
  1. Newsroom setup — Establish rapid response capability. Develop media contact database. Create press kit.
  2. Story development — Identify newsworthy angles. Frame in context of industry trends. Develop pitch angles.
  3. Media relationships — Build relationships with key journalists. Understand each reporter's beat. Provide value.
  4. Narrative control — Consistent messaging framework. Train spokespeople. Monitor coverage. Correct inaccuracies.
  5. Crisis communications — Develop crisis plan. Prepare holding statements. Establish rapid approval process.
  6. Competitor PR exploitation — Monitor competitor news. Prepare rapid response. Develop "compare and contrast" pitches.

Templates: Press Release (PR-T1), Media Pitch (PR-T2), Spokesperson Briefing (PR-T3), Crisis Plan (PR-T4)

6.2 Narrative Warfare

Narrative LayerContentStrategic Function
Core NarrativeWho we are, why we exist, what we believeBrand identity and differentiation
Market NarrativeHow we see the market, what customers needShape customer expectations
Competitive NarrativeHow we compare, why we're betterWin competitive comparisons
Proof NarrativeEvidence, results, testimonialsBuild credibility and trust
Vision NarrativeWhere the market is going, our roleThought leadership, influence
Advocacy NarrativeWhat should change, why it mattersPolicy influence, coalition building
SOP-PR-002Narrative Warfare Program
  1. Narrative audit — Document current market narratives. Identify competitor narratives. Assess narrative control.
  2. Narrative development — Develop core narrative (irresistible, ownable, defensible). Create supporting narratives.
  3. Narrative deployment — Embed in all communications. Train stakeholders. Create reinforcement calendar.
  4. Competitor narrative disruption — Identify competitor vulnerabilities. Develop counter-narratives. Plant questions.
  5. Narrative measurement — Track adoption in media. Measure impact on perception. Adjust based on feedback.

Templates: Narrative Architecture (PR-T5), Deployment Calendar (PR-T6), Measurement Dashboard (PR-T7)

6.3 Media Training and Spokesperson Program

SOP-PR-003Media Training and Spokesperson Program
  1. Spokesperson identification — Identify primary and secondary spokespeople. Match to topics and audiences.
  2. Message development — Develop key messages for each spokesperson. Create message maps. Develop bridging phrases.
  3. Training program — Initial media training. Refresher training annually. Scenario-specific preparation.
  4. Interview preparation — Brief before each interview. Provide background on journalist. Review key messages.
  5. Post-interview debrief — Review performance. Identify message penetration. Document lessons.

Templates: Spokesperson Briefing (PR-T8), Key Message (PR-T9), Interview Prep (PR-T10)